PSG Press Releases and Announcements


Finally! The Truth About Search Trends in the Collision Industry.

01-18-2019: On Tuesday, January 22nd, 2019 at 1:00 PM CDT, Phoenix Solutions Group is presenting a free webinar with Dave Luehr of Elite Body Shop Solutions to dive into this crucial topic!


Marketing for Shops: To Facebook or Not?

08-08-2018: People started jumping off the Facebook bandwagon after it was revealed that Cambridge Analytica was allowed to "harvest" user data without consent from Facebook users, compromising their personal data. Others are gravitating away from social media overall for many reasons and concentrating more on things such as blogs, email newsletters and other forms of original content to attract customers.


What Is Driving Poor Collision Experiences?

06-19-2018: Customer expectations are changing at a rapid pace. As these expectations become increasingly more liquid, it's imperative that collision facilities focus in on enhancing the overall experience throughout the entire repair lifecycle.


Grow Collision Sales

06-18-2018: Any marketing strategy worth investing time and money in should include research that not only tells you where you stand as a company, but also helps you decide what to do next.


The Best Body Shops' Tips: How To Increase CSI, Encourage Repeat Business and Differentiate Your Shop

06-15-2018: During a recent webinar, Nick Schoolcraft explored the three most common causes behind unfavorable customer interactions at collision repair facilities. He also shared tactics and tools to help attendees overcome these obstacles to enhance their businesses.


Social Media Management Done The Correct Way

06-11-2018: A recent study conducted by Phoenix Solutions Group showed that nearly 87% of collision customers compare collision facilities experiences against the non-collision brands they interact with daily. However, our same research shows that only 1% of collision customers actually choose a shop solely on their social media page.


Happy New Year

01-092018: We are so excited to have 2018 upon us. 2017 was a challenging year for all of us at Phoenix Solutions Group, but with the dawn of a new year coupled with our tenacity to move my father's vision forward, we are thrilled to share some exciting changes with you.


Press Release - Nicholas Schoolcraft

06-20-2017: Phoenix Solutions Group announced, today, that Nicholas Schoolcraft will join the Phoenix Solutions Group leadership team, replacing his late father, Steve Schoolcraft, effective immediately.


Our Founder - Steve Schoolcraft

05-26-2017: It is with tremendous sadness that we announce the passing of our founder, CEO and dear friend Steve Schoolcraft.