June 19, 2018: Customer expectations are changing at a rapid pace. As these expectations become increasingly more liquid, it's imperative that collision facilities focus in on enhancing the overall experience throughout the entire repair lifecycle.
June 18, 2018: Any marketing strategy worth investing time and money in should include research that not only tells you where you stand as a company, but also helps you decide what to do next.
June 11, 2018: A recent study conducted by Phoenix Solutions Group showed that nearly 87% of collision customers compare collision facilities experiences against the non-collision brands they interact with daily. However, our same research shows that only 1% of collision customers actually choose a shop solely on their social media page.
January 9, 2018: We are so excited to have 2018 upon us. 2017 was a challenging year for all of us at Phoenix Solutions Group, but with the dawn of a new year coupled with our tenacity to move my father's vision forward, we are thrilled to share some exciting changes with you.
June 20, 2017: Phoenix Solutions Group announced, today, that Nicholas Schoolcraft will join the Phoenix Solutions Group leadership team, replacing his late father, Steve Schoolcraft, effective immediately.